Privacy Policy
1. Information We Collect
We may collect the following data:
-
Personal information (name, email, phone number, company details)
-
Account credentials
-
Business-related data (route optimization, generator details, manifest tracking)
-
Usage and analytics data
1.1 Location Data
When using the App: We collect precise location data (such as your GPS coordinates, direction, and speed) while the app is actively open on your screen to enable real-time tracking.
When Running in the Background: When you are marked as "On Duty," we continue to collect your location even if the app is minimized, closed, or your screen is locked. You will always see a "Location Tracking Active" notification on your phone when this is happening. Tracking stops immediately the moment you go "Off Duty" or log out.
Why We Collect Your Location:
-
To coordinate with dispatchers, optimize routes, and ensure your safety
-
To verify when you arrive at customer locations
-
To keep accurate service records for compliance and billing
-
To monitor and enforce safe maximum shift hours
How We Store & Share Your Location: Your location data is kept in secure, encrypted cloud storage. It is only accessible to authorized personnel at your transporting company. We do not sell your location data.
Your Controls: You are always in control of your location tracking. You can stop it at any time by:
-
Toggling "Off Duty" in the app
-
Logging out of your account
-
Turning off location permissions in your phone's settings
Device Permissions We Ask For:
To make this work, the app will ask your phone for permission to access your precise location, permission to track your location in the background (only while on duty), and permission to show an ongoing notification so you always know when tracking is active.
2. How We Use Your Information
We use your information to:
-
Provide and improve our app and services
-
Enhance compliance and operational efficiency
-
Communicate updates, security alerts, and customer support
-
Analyze usage trends to make the app better
-
Track driver locations in real time to coordinate operations, manage routes, and ensure driver safety
3. Information Sharing & Security
We do not sell your personal data. Data is shared only with:
-
Your transporting company: To coordinate operations and share your live location.
-
Trusted service providers: Companies that help us run the app (such as secure cloud storage and mapping tools), who are strictly bound by contract to protect your data.
-
Legal authorities: Only when strictly required by applicable law.
We implement industry-standard security measures, including encryption while your data is being sent and while it is stored, to protect your information from unauthorized access.
4. User Rights
Users can:
-
Request access to their data
-
Opt-out of marketing communications
-
Request deletion of personal data (subject to legal and operational constraints)
5. Updates to This Policy
We may update this Privacy Policy from time to time. Continued use of the platform means you accept these changes.
6. Contact Us
If you have any questions or concerns about your privacy, please contact us at info@octopussaas.com.
